From hourly to scalable: how consultants and agencies turn services into products

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Intro
If you’re a consultant or service business, you know the limits of trading hours for euros. The easiest path to scalable revenue is productizing what you already deliver: packages, playbooks, subscriptions. This post explains the step-by-step path and concrete pricing examples.

Step 1 — Identify repeatable value

Look at 12 months of clients and list three things that repeat: onboarding process, core deliverable, reporting cadence. Those are your productization candidates.

Step 2 — Package the work into outcomes, not hours

People buy outcomes. Convert your hourly work into 3 package levels:

  • Starter — results-focused, short-term, fixed deliverable (e.g., a 4-week cashflow tune-up).
  • Growth — multi-month engagement with measurable KPIs (e.g., reduce burn by 15%).
  • Premium — subscription + advisory + priority support.

Step 3 — Price with a simple formula (example)

Start from cost + margin approach:

  • Example: Deliverable cost (team time, tools) = €1,200. Desired margin = 40%.
  • Margin calculation: 1 − 0.40 = 0.60 → price = cost ÷ 0.60 = €1,200 ÷ 0.60 = €2,000.
    This ensures the price covers costs and leaves the margin you want. Adjust for market willingness to pay.

Step 4 — Build onboarding & delivery playbooks

Turn the work into a checklist so juniors can deliver it with predictable quality.

  • Onboarding checklist (first 7 days) — data access, kick-off call, 3 priority issues.
  • Week-by-week delivery template — what is delivered and when.
  • Handover notes & upsell triggers.

Step 5 — Create a low-friction sales funnel

  • Free asset (worksheet, 30-minute audit).
  • Automated email sequence with case studies and pricing.
  • Discovery call script that focuses on outcomes (not time estimates).

Step 6 — Measure ruthlessly

Track: conversion rate of audit → paid client, time to deliver, customer satisfaction score. If delivery takes longer than your cost model predicted, your price is wrong or your playbook needs work.

Real-life growth levers (practical)

  • Convert 10 one-off clients charging €2,000 into a €300/month subscription: if 3 convert, that’s +€900/month recurring.
  • Use onboarding to identify product gaps — often the same request recurs and becomes a new feature.

CTA
RM Advisory runs productization sprints: we help you define packages, price them, and build the first delivery playbook.

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